Privacy Policy
Odessa Hair Co. (“Odessa Hair Co.,” “we,” “us,” or “our”) respects your privacy. This policy explains what information we collect through our website and booking process, how we use it, and the choices you have.
Information we collect
Information you give us. When you book an appointment, request a consultation, or contact us, we collect the details you provide — typically your name, email address, phone number, the services you're interested in, and anything you include in your message.
Information collected automatically. Like most websites, we automatically receive standard technical data when you visit — such as your device and browser type, pages viewed, and general location — through cookies and similar technologies (for example, analytics tools like Google Analytics).
How we use your information
- Respond to your inquiries and schedule your appointment or consultation.
- Provide, coordinate, and follow up on hair extension, color, and salon services.
- Communicate with you about appointments, updates, and support.
- Operate, maintain, and improve our website and services.
- Send occasional updates or offers where you've asked to hear from us.
- Meet legal, safety, and record-keeping obligations.
How we share information
We do not sell your personal information. We share it only with trusted service providers who help us run our business — such as our booking platform (Boulevard), website hosting, analytics, and communication tools — and only as needed to perform those services. We may also disclose information when required by law or to protect the rights, safety, and property of Odessa Hair Co., our clients, or others.
Cookies & analytics
We use cookies and analytics services to understand how visitors use our site so we can improve it. You can control or disable cookies through your browser settings, and you can opt out of Google Analytics using Google's browser add-on. Disabling cookies may affect how some parts of the site work.
Data retention
We keep personal information only as long as needed for the purposes described here — to serve you, maintain business records, and comply with legal obligations — after which we delete or de-identify it.
Your choices & rights
You can ask us to access, correct, or delete the personal information we hold about you, and you can opt out of marketing messages at any time. To make a request, contact us using the details below and we'll respond as required by applicable law.
Data security
We use reasonable administrative and technical measures to protect your information. No method of transmission or storage is completely secure, however, so we cannot guarantee absolute security.
Children's privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.
Third-party links
Our site may link to third-party websites or services (for example, Google or our booking provider, Boulevard). We are not responsible for their privacy practices; please review their policies directly.
Changes to this policy
We may update this policy from time to time. When we do, we'll revise the “Last updated” date above. Significant changes will be reflected on this page.